Returns, Refunds & Cancellations FAQ

Quick answers to common questions about returns, refunds, and cancellations at VettedArc.

How long do I have to request a return?

For orders delivered to the United States or other destinations, request a return within 30 days of delivery.

What condition should my return be in?

Items should be unworn or unused, with tags and original packaging. A refund may be reduced if an item has been used or damaged.

How do I start a return?

Log into your account or email support@vettedarc.com with your order number or proof of purchase. Please wait for approval and return instructions before sending anything back.

Is return shipping free?

Yes. For approved returns, we provide a free return shipping label.

Can I cancel my order or remove an item?

For U.S. orders and other destinations, you can request cancellation or item removal within one hour of placing your order. Email support@vettedarc.com as soon as possible.

What if my item arrives damaged or incorrect?

Inspect your order when it arrives and contact support@vettedarc.com immediately if something is damaged, defective, or incorrect.

Can I exchange an item?

Contact us before returning your item so we can discuss exchange options.

When will I receive my refund?

We’ll inspect your return and email you with the outcome. Approved refunds go to your original payment method. Your bank or payment provider may need additional processing time.

Are all items returnable?

Some items may be excluded, as noted at the time of purchase. If you’re unsure, contact us before starting a return.

For complete details, please read our Return & Refund Policy. Your applicable consumer rights are unaffected.